The following minimum standards are mandatory:

Candidates
Enquiries are dealt with within 24 hours. Each candidate is fully registered, tested / qualifications checked ( where appropriate ) and referenced, prior to being worked on.

All work offered is discussed with candidates prior to their details being submitted to clients.

Feedback is relayed to all parties, where appropriate, on the day of receipt.

Clients
All clients are visited and terms of business openly discussed, agreed and signed for, prior to business being conducted.

All client instructions are processed on the day of receipt, (temporary bookings within one hour of receipt).

As a minimum, clients are kept updated on progress of current instructions on a weekly basis.